Shipping policy
Shipping Policy – Laying Hens Farm Ltd
At Laying Hens Farm Ltd, we are committed to delivering our poultry products safely and efficiently. Please read our shipping policy to understand how we handle orders, delivery timelines, and other important details.
Order Processing
- Orders are processed within 1-3 business days after payment confirmation.
- For live poultry, we ensure proper health checks before shipping.
- You will receive an order confirmation via email or WhatsApp.
Shipping & Delivery
- We offer local and nationwide delivery based on availability.
- Live poultry deliveries are carefully handled to ensure their safety and well-being.
- Delivery time depends on location and product availability, typically ranging from 3-7 business days.
Shipping Costs
- Shipping fees vary based on location and order size.
- Bulk orders may qualify for discounted shipping rates.
- Customers can also arrange for farm pick-up at no extra charge.
Live Poultry Handling & Transport
- Our birds are transported in well-ventilated, secure crates to ensure their comfort.
- Customers must be available to receive live poultry upon delivery to avoid unnecessary delays.
Order Tracking & Updates
- We provide tracking details and regular updates for shipped orders.
- For assistance, contact our customer support via phone, WhatsApp, or email.
Damages & Returns
- We take utmost care in packaging and handling, but if an issue arises, please report it within 24 hours of delivery.
- Live poultry orders are non-refundable, but we will address concerns based on individual cases.